Return and Refund Policy

Thank you for your purchase. We hope you are happy with your purchase. However, please see below for information on our return policy.

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition.

To return an item, please inform and inquire customer service at KRB@puppinstuff.com. After receiving approval, place the item securely in appropriate packaging and mail your return to the following address:

PuppinStuff

Attn: Returns

13131 Mountain Road

Glen Allen, VA 23059

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please note: Sale items are FINAL and can not be returned.

If you have any questions concerning our return policy, please contact us at: KRB@puppinstuff.com